Job details

Job Type

Full-time

Full Job Description

ABOUT VARO

Varo is an entirely new kind of bank. All digital, mission driven, FDIC insured, and designed for the way our customers live their lives.

We’re on a mission to bring financial inclusion and opportunity to all hard-working Americans. Through our mobile app, we offer premium bank accounts that have no minimum balance requirement or monthly account fees, high-interest savings accounts, short term lending and solutions to help customers stretch their paycheck, build credit and start saving. Our tech-first products are designed to make money work for everyone and help customers and communities build greater financial resiliency.

Varo is distinct from other fintechs: we’ve made history as the first and only consumer fintech to be granted a full national bank charter by the Office of the Comptroller of the Currency (OCC).

Varo Bank represents the evolution of a new generation of banks that are born from innovation and built on technology to empower consumers and businesses.

Our team combines the best of both consumer tech and banking, and we’re wildly passionate about helping our customers. Our teams are based in San Francisco and Salt Lake City. Privately held, we’ve raised over $450M to date from leading institutional investors and strategic partners including Warburg Pincus, The Rise Fund / TPG Growth, Gallatin Point Capital, Harbourvest Partners, and Progressive Insurance.

Varo is entrepreneurial, collaborative, enthusiastic, customer-oriented, fast-paced, and multicultural. This is an open and relatively flat organization that puts an emphasis on collaboration, sharing ideas and information. For a relatively early stage company, Varo is grounded in a strong set of values and takes pride in the diversity of its employees and board.

ABOUT THE BUSINESS OPERATIONS & STRATEGY MANAGER ROLE

We’re looking for a Business Operations & Strategy Manager who can help shape and drive Varo’s growth strategy and top priority initiatives and help build out our Business Operations & Strategy function. This role will report directly to the Chief of Staff and work closely with our CEO and Executive team.

ABOUT THE ROLE

The Business Operations & Strategy Manager will work closely with our Executive team to help Varo continue to succeed on its growth trajectory. This individual will have the opportunity to help shape and build out our Business Operations & Strategy function while working on the organization’s highest priority initiatives.

Varo is on a mission to bring premium banking to millions of everyday Americans while helping them with their finance – not charging them heavy fees. After receiving our bank charter, we are at an inflection point in our growth and have a significant number of high-impact growth opportunities on the horizon. We need a strong strategic and process-oriented Manager to help shape and drive these initiatives forward, to help hone our strategy, deliver insights, and to continuously identify and deliver areas for optimization.

WHAT YOU’LL DO

• • Manage Varo’s highest priority, highest visibility, highest impact initiatives: develop business case, set direction, creatively solve for potential roadblocks, track and report on progress, coordinate across stakeholders to drive maximum impact

  • Serve as cross-functional and Executive liaison for high priority initiatives, gaining influence through data-driven and customer-first logic

  • Collaborate across the organization and identify areas where new processes and systems could help the organization operate more efficiently and effectively

  • Conduct research and analysis and apply first principles to determine and validate Varo’s highest-impact opportunities and strategy

  • Help frame problems, lead discussions, and work closely with Varo’s senior leaders to set and refine Varo’s strategic direction

  • Emphasize Varo’s core value, Customer First, in all decision-making

  • As in any high-growth early stage environment – jump in where needed to get things done!

SKILLS AND EXPEREIENCES THAT’LL HELP YOU BE GREAT

• • Minimum of 3 years in biz ops, consulting, strategy, private equity, banking, or comparable roles

  • BA/BS degree required. Masters in Business Administration (MBA) degree is a plus.

  • Proven ability to manage cross-functional projects: delivering high priority projects as a consulting team lead or similar role in a high growth company

  • Experience successfully operating in an early stage company (or similar environments), delivering at rapid pace with limited resources, and jumping in wherever needed to make things happen

  • Creative problem solver who enjoys breaking down complex projects and questions and figuring out how to get things done and find answers

  • Highly analytical and data-driven – you enjoy digging in to data and research to inform strategic direction

  • Extremely collaborative and able to partner with all levels of the organization

  • Strong written and verbal communication skills including synthesizing key points into ‘executive level’ communications

  • Growth mindset and driven, with a natural curiosity that drives innovation

  • Versatile and able to shift seamlessly from big picture strategic thinking to detailed operations and tactical execution

NICE TO HAVES

• • Preferred experience in the following industries: Consumer FinTech, Consumer Financial Services, High Growth Tech experience is a plus

CULTURAL ALIGNMENT

Varo is entrepreneurial, collaborative, enthusiastic, customer-oriented, fast-paced, and multicultural. This is an open and relatively flat organization that puts an emphasis on collaboration, sharing ideas and information. For a relatively early stage company, Varo is grounded in a strong set of values and takes pride in the diversity of its employees.

OUR CORE VALUES

Customers First: Understand the problems our customers are trying to solve. Respond with a sense of urgency. Build relationships that result in loyalty. Be data and insights-driven. Test everything. Achieve results through strong execution. Build a product people love. Assess new initiatives with the customers’ interest in mind. Act with empathy.

Take Ownership: Bias towards action. Have high standards. Be accountable for the results of your work, our product, our company. Trust others to own it.

Respect: Treat others how you want to be treated. Listen first before being heard. Speak the truth even when it’s not easy. Assume best intentions. Bring your full self to work.

Stay Curious: Ask why. Dare to make things better. Learn something new each day (even from mistakes). Be open to growth. Develop creative solutions.

Make it Better: Think big. Set high goals. Work towards long term value rather than short term wins. Create change. Be resilient.

Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.