Full Job Description
Akron – Ohio – United States of America, Cleveland – Ohio – United States of America, Shaker Heights – Ohio – United States of America
The purpose of the Portfolio Strategy and Analytics Manager position is to manage and support the achievement of strategic goals and objectives for line of business clients by leveraging data and technologies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Implements and maintains key processes to be followed by the function and defines real estate portfolio management priorities for site, area and function planning, and other strategic activities for specific engagements and clients as required.
Partners with owners/managers of databases containing supply (lease administration and portfolio reports), demand (occupancy) and cost (operating expense) information. Develops comprehensive management models to support strategic consulting efforts and assignments.
Supports the management and achievement of financial, operational and other measures established for the client or specific engagements as reported in defined deliverables and KPI’s (Key Performance Indicators) established for line of business clients.
Develops and refines building, state and segment reports as required. Distributes reports as defined by the client for the specific account or engagement.
Collaborates with line of business team members and the client to develop real estate plans and implement strategies for achieving savings and cost avoidance goals as required by the client or specific engagement.
May conduct periodic interviews of business unit and other client leaders to identify future business direction related to growth, labor, market changes and other issues that could impact real estate requirements or provide insights relative to strategic and/or optimization-focused initiatives as required.
May develop benchmarks for the client’s real estate portfolio to identify trends, risks, and opportunities.
Prepares and presents deliverables in oral, written, and visual formats relative to client strategy, industry benchmarks and best practices, and other topics as required.
Other duties may be assigned.
May provide formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company’s values.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor’s degree (BA/BS) from four-year college or university. Masters degree or MBA preferred. 5+ years corporate real estate experience with emphasis on Strategic Planning, Occupancy Planning, and Transaction Management; expertise in corporate finance preferred with 5+ years asset/portfolio management experience.
CERTIFICATES and/or LICENSES
Real estate license (where required by state law)
Professional certification, professional designations (e.g. BCCR, CCIM, CPM, MAI) and/or graduate level training in commercial real estate is desirable.
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Proficient use of Microsoft Office Suite Products. Knowledge of real estate-specific software solutions like Tririga, Manhattan CenterStone, Siterra Plus, or Argus is preferred. Proficiency with Tableau or similar Business Intelligence tools is a plus.
Demonstrated leadership/management skills
Proven record of providing excellent internal and external customer service
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.