Communication for Performance and Accountability

Doing things right in interdependent situations requires clearly understood expectations. This is true for both the task giver and task receiver, which is where a commitment conversation comes in to help. In this course, coach and author Sam Yankelevitch offers a comprehensive overview of commitment conversations and how to use them to boost your results. Get tips on communicating your expectations clearly to boost your overall performance and accountability, delegating effectively, developing your people skills, and mastering the five key elements of a successful commitment conversation. Along the way, explore guidelines and conversation scenarios with practical role play to build your confidence.